Van Heek Builders Pty Ltd and its subsidiaries and affiliates (collectively referred to as “R & R Van Heek Builders”) provide information to the homebuying public, real estate agents, trade partners and other users of the Internet regarding R & R Van Heek Builders homes, commercial properties and other related products and services through the website at www.vanheek.com.au (the “Website”).

R & R Van Heek Builders is committed to protecting the privacy of its customers and potential customers. To demonstrate this commitment, R & R Van Heek Builders has created this website privacy policy (the “Privacy Policy”) governing R & R Van Heek Builders’ use of the information that is collected through the Website. By accessing and viewing the Website, you agree to the terms and conditions of this Privacy Policy. (Please note that R & R Van Heek Builders and/or its affiliates may have separate privacy policies concerning information obtained through means other than the Website.)

Use of the Site

R & R Van Heek Builders has created and maintains the Website for informational, sales and communication purposes regarding R & R Van Heek Builders homes, commercial construction, warranty services, and other related products and services. WhileR & R Van Heek Builders attempts to keep the information in the Website accurate and up-to-date, R & R Van Heek Builders cannot and does not warranty is accuracy or completeness. [See legal disclaimer.]

Collection of Information

Even if you do nothing during your visit to the Website other than browse through the site and read the information contained on the web pages, R & R Van Heek Builders will nevertheless gather certain information about your visit automatically. This information does not identify you personally, but may, for example, reflect how you found or were directed to or used the Website. In addition, you may at your option provide personal identification or other information through the Website (for example, by way of a request that R & R Van Heek Builders send you information via e-mail or regular mail). It is possible, too, that your real estate agent may provide us with personal information concerning you or theR & R Van Heek Builders homes in which you are interested.

R & R Van Heek Builders gathers your IP address when you use any portion of the Website. R & R Van Heek Builders also collects the name and URL of the website that you visited immediately preceding your visit to the Website. R & R Van Heek Builders uses this information on an aggregate basis to better understand R & R Van Heek Builder's prospective customers and homebuyers, and Van Heek Builders may disclose this information to business and trade partners on an aggregate basis. R & R Van Heek Builders also uses “cookies” to store your preferences in order to make your use of the Website more productive. Cookies are small files created by web sites that reside on your computer’s hard drive and store information about your use of a particular website.

Disclosure and Use of Information

R & R Van Heek Builderss uses your contact information to respond to your requests for information or service, for general record-keeping purposes and to otherwise contact you about promotions and available products or services or, in unlikely circumstances, to contact you regarding product recalls. More specifically, R & R Van Heek Builders may use your contact information to mail you R & R Van Heek Builders newsletter, or other promotional material or notification of special offers. Using your contact information,R & R Van Heek Builders may also send you e-mail messages under the following circumstances, among others:

to respond to an inquiry or request for information;
to thank you for contacting R & R Van Heek Builders;
to welcome you to R & R Van Heek Builders and to its products and services;
to explain new product offerings and features of our services;
to notify you of special promotions;
to communicate with you after the purchase of a home about your home and your use of our related products and services; and
to contact you after the purchase of a home regarding warranty services

R & R Van Heek Builders does not sell, rent, share or otherwise disclose mailing lists or other personal information obtained through the Website to or with any non-affiliated companies. However, your contact information may be available or provided to third-party service providers and contractors (such as the Website developer) that are contractually obligated to protect your information as disclosed in this Privacy Policy. In order to maintain accurate records concerning communications that R & R Van Heek Builders may have received from or sent to you, R & R Van Heek Builders may also indefinitely store any information that you provide to R & R Van Heek Builders through the Website.

Requests for Services

You may request information regarding specific R & R Van Heek Builders’ homes,commercial construction and other related products and services through the Website by submitting the requested contact information. You may not, however, purchase a home or any service directly through the Website. Any home warranty service request submitted through the Website is merely a request for a R & R Van Heek Builders’ representative to contact you regarding such services.

Third-party Websites

The R & R Van Heek Builders’ Website contains links to other websites that are not maintained or controlled by R & R Van Heek Builders. R & R Van Heek Builders is not responsible for the privacy practices of such other websites, and you are encouraged to review their privacy policies. The fact that a link to a third-party website exists on theR & R Van Heek Builders’ Website does not mean that the third-party site operates under the same or similar privacy practices as set forth in the R & R Van Heek Builders’ Privacy Policy.

Security Precautions

R & R Van Heek Builders takes precautions to protect data and information under its control from misuse, loss or alteration. R & R Van Heek Builders’ security measures include industry-standard technology and equipment to help protect your information, and R & R Van Heek Builders maintains security measures to allow only the appropriate personnel and contractors access to your information. Unfortunately, no system can ensure complete security, and R & R Van Heek Builders disclaims any liability resulting from use of the Website.

Notification of Changes

If R & R Van Heek Builders changes its Privacy Policy, the changes will be posted on the Website. If at any time R & R Van Heek Builders decides to use or disclose a user’s personally identifiable information in a manner different from that stated at the time it was collected, R & R Van Heek Builders will notify affected users by e-mail. R & R Van Heek Builders will otherwise use and disclose a user’s personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected.

Exceptions

Other than as set forth above,R & R Van Heek Builders will not otherwise use or disclose any of your personal information except to the extent reasonably necessary to: (i) process your information and to correct technical problems and malfunctions in the Website or the computer systems supporting the Website; (ii) protect the security and integrity of the Website; (iii) protect the rights and property of R & R Van Heek Builders and others; (iv) take precautions against liability; (v) respond to claims that your information violates the rights and interests of third-parties; (vi) respond to judicial or administrative process or otherwise comply with applicable law; and (vii) to assist law enforcement agencies in connection with investigations or matters related to public safety.

Changes to Your Information

You may change or update information you previously provided to Van Heek Builders by contacting the R & R Van Heek Builders Sales & Marketing Department via e-mail at webmaster@vanheek.com.au or regular mail at P O Box 45 Dinner Plain, Vic 3898.

Questions or Comments Regarding the Privacy Policy

Questions or comments concerning R & R Van Heek Builders’ Privacy Policy may be directed to the R & R Van Heek Builders Privacy Officer by e-mail at vanheek_builders@bigpond.com or by regular mail addressed to Privacy Officer, R & R Van Heek Builders, P O Box 45, Dinner Plain Vic 3898.